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Telehealth

The Hub offers our regular patients the option of talking to a doctor, allied health professional or specialist using Telehealth.

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Why Telehealth?

Telehealth is useful for a range of patient consultations:

 

  • to reduce the need for isolated patients to travel long distances to access regular medical care;

  • to support patients who are aged or infirm to access health care in a more convenient manner;

  • to provide medical services when doctors are not available locally due to medical workforce shortages;

  • to help our patients with routine care (e.g. sick certificates);

  • to minimise your exposure to infection during the pandemic.

 

How does Telehealth work?

Patients can book an appointment in the usual manner, either online or by phone.  Your practice will send your instructions about how to use Telehealth prior to your appointment.

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What if you need to see a doctor face to face?

If a face to face review is required your doctor will arrange you to be seen in the practice (with adequate safety precautions during pandemic periods).

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Is there a charge for Telehealth services?

Telehealth appointments are billed in the normal way.  For patients eligible for bulk billing you will continue to be bulk billed for this service.  For other patients, a private fee will be charged.

 

Is there any limits on using Telehealth?

If you wish to obtain Telehealth bulk-billed you must have visited the Hub for a face to face consultation within last 12 months.

 

Medicare rebates are not available for new patients and those who have not visited this practice for a face to face consultation within last 12 months.

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At present, Medicare rebates are only available for short consultations.  Long consultations will incur a private fee.

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CONTACT

277 Rusden Street

WEST ARMIDALE

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Phone: (02) 6772 2933

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ABN: 29 097 201 020

This contact form is not our preferred means of communication with patients. There is a risk that important clinical information sent to this address may be missed or not picked up, particularly time critical information. In addition we urge all patients to carefully consider the issue of security before sending medical information via unencrypted email.  We encourage patients to phone the practice or make an appointment to discuss clinical issues."

Thanks for messaging us! We will be in touch as soon as possible.

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ACKNOWLEDGMENT OF COUNTRY

We acknowledge the traditional owners of Country throughout Australia and recognises their continuing connection to land, waters and community. We pay our respect to them and their cultures, and to Elders both past, present and emerging.

Important information you must read
The information contained on this site is designed to assist rural and remote people to improve their understanding and management of their health and access to health services. The Rural and Remote Doctor Portal is for information purposes only and is NOT a substitute for talking to a qualified local GP, doctor or health practitioner about your needs.  By using this service you agree to these terms.  Any links provided to other web sites on the Portal should not be interpreted as an endorsement of the Foundation or any of the services of doctors or staff that work at the Foundation. Users should always consult with their local GP, doctor or health service if they feel unwell and to clarify their condition and needs.  In the case of an emergency, users should call 000.
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